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Department:  Business Services
Status:  Full Time
Shift:  1st

Primary Duties and Responsibilities

The Project Manager – Value Management is responsible for managing the implementation of initiatives that are focused on delivering strategic value to Hoag. They will apply best practice principles of project management, process improvement and organizational change to successfully manage complex initiatives that impact operations and influence strategic goal achievement. They will leverage their skills in data analysis, collaboration and innovative design to drive their project teams towards the development of solutions that deliver operational improvements and generate value in the areas of accessibility, affordability and quality. The Project Manager – Value Management ensures their assigned projects are implemented with rigor, integrity and transparency, and continuously drives their teams towards benefits realization and business outcomes that are aligned with Hoag’s strategy.

Will successfully manage concurrent work efforts to ensure on-time, on-budget delivery of initiatives, as well as achievement of targeted benefits. Perform this work with an eye on customer satisfaction, anticipating the needs of the project sponsors and delivering on those needs proactively and with a high degree of quality. Apply full lifecycle project management processes and tools based on the OVM Project Management Methodology, from project initiation and planning, through execution and closure. Independently conduct external/internal research as needed on new concepts and subject matter associated with assigned projects.

Lead and manage process optimization exercises based on Continuous Improvement principles (Six Sigma, Lean). Apply quality management tools to minimize waste, decrease errors, increase efficiency and effectiveness, and improve patient and caregiver experience. Based on findings, recommend improvements that provide additional benefits and value. Design and execute quantitative and qualitative analyses to support hypotheses and drive performance improvement insights. Support the translation of analytical findings into impactful initiatives that will improve performance. Assess external and internal trends, processes and technologies that may hinder or boost business value associated with assigned projects. Apply ideation, human-centered/design thinking, journey mapping and other innovation techniques to encourage the identification, design and implementation of creative solutions that will enhance a project’s delivered value to Hoag. Perform other duties as assigned.


Education and Experience

  • Bachelor’s degree and at least 3 years of experience in project management and performance improvement or High School Diploma/GED and at least 7 years of experience in project management and performance improvement
  • Experience managing mid-size to large change efforts that produced measurable business results for an organization
  • Demonstrated success managing projects across all phases of the project lifecycle (initiation, planning, execution, closure)
  • Strong continuous improvement skills and demonstrated application of methodologies such as Lean and Six Sigma
  • Highly proficient in Microsoft Project and the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


  • Consulting experience
  • Experience managing healthcare-related projects and familiarity with healthcare provider industry
  • Ideation, innovation, or design thinking experience
  • Data modeling experience


Certifications Required

  • PMP certification or must acquire within 12 months of hire


Certifications Preferred

  • Certification in Lean or Six Sigma methodologies

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Manager, Project Manager, Quality Manager, Consulting, Lean Six Sigma, Management, Technology, Quality

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