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Department:  Business Services
Status:  Full Time
Shift:  1st

Job Summary

The Project Manager – Value Management is responsible for managing the implementation of initiatives that are focused on delivering strategic value to Hoag. They will apply best practice principles of project management, process improvement and organizational change to successfully manage complex initiatives that impact operations and influence strategic goal achievement. They will leverage their skills in data analysis, collaboration and innovative design to drive their project teams towards the development of solutions that deliver operational improvements and generate value in the areas of accessibility, affordability and quality. The Project Manager – Value Management ensures their assigned projects are implemented with rigor, integrity and transparency, and continuously drives their teams towards benefits realization and business outcomes that are aligned with Hoag’s strategy.

Will successfully manage concurrent work efforts to ensure on-time, on-budget delivery of initiatives, as well as achievement of targeted benefits. Perform this work with an eye on customer satisfaction, anticipating the needs of the project sponsors and delivering on those needs proactively and with a high degree of quality. Apply full lifecycle project management processes and tools based on the OVM Project Management Methodology, from project initiation and planning, through execution and closure. Independently conduct external/internal research as needed on new concepts and subject matter associated with assigned projects.

Lead and manage process optimization exercises based on Continuous Improvement principles (Six Sigma, Lean). Apply quality management tools to minimize waste, decrease errors, increase efficiency and effectiveness, and improve patient and caregiver experience. Based on findings, recommend improvements that provide additional benefits and value. Design and execute quantitative and qualitative analyses to support hypotheses and drive performance improvement insights. Support the translation of analytical findings into impactful initiatives that will improve performance. Assess external and internal trends, processes and technologies that may hinder or boost business value associated with assigned projects. Apply ideation, human-centered/design thinking, journey mapping and other innovation techniques to encourage the identification, design and implementation of creative solutions that will enhance a project’s delivered value to Hoag. Perform other duties as assigned.


Job Knowledge, Skills, and Competencies

Data Analysis - Identifying, evaluating, interpreting and organizing data so that it can be used for business decisions. It includes sorting through data to identify patterns and establish relationships.


Diversity - Ability to work with a diverse group of people in a manner that enables them to reach their full potential, in pursuit of organizational objectives, without anyone being advantaged or disadvantaged by irrelevant considerations.


Equipment Knowledge – Knowledge of equipment, tools, technology and other devices in work area and the ability to use them to the extent required for the job. For clinical position this includes equipment and devices pertinent to treatment, procedures and practice.


Job Knowledge - The knowledge and understanding of concepts and procedures needed to be successful in the job. For clinical positions, this includes clinical procedures required by department and unit, as demonstrated by unit-based competency testing. (formerly Process Knowledge)


Interpersonal Skills - Listens to and understands what others are saying. Establishes effective working relationships with others, contributing to a climate of mutual respect and cooperation. Uses vocabulary and grammar appropriate to the situation. Demonstrates sensitivity and tact, understanding own effect on the motivation, attitudes and actions of others. Makes favorable first impressions.


Leadership – Exercising supervisory responsibility in a manner that is thoughtful and respectful. Creating an environment and providing information so that team members are successful. A leader formulates vision and objectives and leads team members in successfully achieving them. Promoting the highest standards of ethics and compliance.

Operational Management - the management of the people, resources, deliverables, budgets, general administration and other components of day-to-day management of a functional unit or department.

Oral/Written Communication - Ability to speak and write effectively, demonstrates fundamental command of language, communicates well using all mediums.


People Management - People Management is the interaction, communication, relationships and dealings with staff members, and the style in which those interactions take place. It includes the development of employees and work places that are inclusive.


Project Leadership - Project Leadership is a process of stating objectives in a way that is precisely understood, ensuring the commitment of individuals to those objectives, defining the methods of measurement, and getting things done. 


Travel – Position may require local travel between various Organization locations.


Education and Experience

Bachelor’s degree and at least 3 years of experience in project management and performance improvement or High School Diploma/GED and at least 7 years of experience in project management and performance improvement

Experience managing mid-size to large change efforts that produced measurable business results for an organization

Demonstrated success managing projects across all phases of the project lifecycle (initiation, planning, execution, closure)

Strong continuous improvement skills and demonstrated application of methodologies such as Lean and Six Sigma

Highly proficient in Microsoft Project and the Microsoft Office Suite (Word, Excel, PowerPoint, Visio)



Consulting experience

Experience managing healthcare-related projects and familiarity with healthcare provider industry

Ideation, innovation, or design thinking experience

Data modeling experience



Certifications Required

PMP certification or must acquire within 12 months of hire


Certifications Preferred

Certification in Lean or Six Sigma methodologies

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Project Manager, Quality Manager, Consulting, Manager, Lean Six Sigma, Technology, Quality, Management

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