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Department:  Management
Status:  Full Time
Shift:  1st

The Manager, Outpatient Treatment Center (RN) is an essential leadership position and has responsibility for the staff and services of the Outpatient Treatment Center areas for Hoag Hospital. The Manager (RN) is accountable for the delivery of consistent, high-quality patient care, promoting the development and satisfaction of the OPTC, providing operational efficiencies, and ensuring compliance with the department, the organization, regulatory policies, and standards of practice. 


This position encompasses all aspects of patient-focused care given at the Outpatient Treatment Center as well as personnel management, development, and fiscal responsibility. This individual develops collaborative relationships with each Physician. 


Under the direction of the Executive Operations Director of Cancer and as a member of the Outpatient Treatment Center, the Manager will work in collaboration with the Physicians and Organizational staff providing outpatient services at the Hoag Family Cancer Center. The Manager is responsible for the daily oversight of the outpatient facility operations meeting all regulatory agency, compliance, and clinical quality standards to provide efficient and safe patient care. 


The Manager of the Outpatient Treatment Center displays and practices a work style reflecting the mission, vision, and values of the Centers' team, as well as the organization. Participates in the continuous quality improvement process. The Manager will also maintain a working knowledge of the departmental standard operating procedures, including the use of specialized instrumentation, quality control requirements, and preventive maintenance. 


Essential Functions:


  • Responsible for providing an environment promoting high-quality care and positive patient outcomes. 
  • Responsible for implementing and evaluating approved policies, procedures, and standards of practice necessary for the coordination and delivery of excellent patient-focused care at the center areas; conducting compliance with department standards of practice, policy and procedures. 
  • Holds staff accountable in maintaining compliance with regulatory requirements, organizational center policies, procedures, and standards of practice.
  • Performs direct oversight of all clinical operations - patient admissions, treatment center visit flow, patient follow-up, billing, insurance/payor issues, training, compliance, policy and procedure initiation, implementation, and updating. 
  • Responsible for the oversight and management of each of the treatment center areas' operational budgets. 
  • Responsible for the hiring, managing, training, retention, and development of the center/education of staff. 
  • Actively participate on committees and initiatives as a Representative of the Treatment Center promoting their services throughout the organization and community at large. 
  • Promote an environment sensitive to the culturally diverse needs of patients and organizational staff.
  • Clinical Care: Ensure that quality patient care is delivered to all patients on a 24-hour basis and the unit is maintained in accordance with professional and regulatory standards and the philosophy and goals of the organization. 
  • Perform other duties as assigned. 


Education, Training, and Experience Required:


  • Bachelor of Science in Nursing (BSN).
  • One (3) year of current management experience in an outpatient facility. 


Education, Training, and Experience Preferred:


  • Master of Science degree in Nursing (MSN)
  • Oncology Certification Nurse
  • Bachelor's in Business



Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Oncology, Nursing, Law, Patient Care, Manager, Healthcare, Legal, Management

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