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Department:  Allied Health
Status:  Full Time
Shift:  1st

The Manager for the Multispecialty Clinic will be responsible for managing the front office, back office, and administrative assistants. This position will also ensure financial success, operational and capital budget development and execution, patient volume, strategic growth. Management of: quality control, quality insurance, Process Improvement DMAIC process throughout the entire team. AASM standards, DNV compliance. Management of employees and supplies through leads and supervisors for all departments. Integration and relationships with other outpatient services required.


Essential Functions:


  • In partnership with Clinical Manager, responsible for providing an environment promoting high-quality care and positive patient outcomes.
  • Responsible for implementing and evaluating approved policies, procedures, and standards of practice necessary for the coordination and delivery of excellent patient-focused care; conducts compliance with department standards of practice and policy and procedures.
  • Performs direct oversight of all clinical operations for the Multi-Specialty Clinic – patient admissions, clinic visit flow, patient follow-up, billing, insurance/payor issues, staffing, training, compliance, policy and procedure initiation, implementation, and updating. 
  • Responsible for oversight and management of the operational budget. 
  • Responsible for the hiring and managing, training, retention, and development of the clinic/education staff in a manner consistent with the practitioner's scope of practice. 
  • Actively participates on committees and initiatives promoting services throughout the organization and community at large.
  • Promotes an environment sensitive to the culturally diverse needs of patients and Organizational staff.
  • Clinical Care: Ensure that quality patient care is delivered to all patients on a 24-hour basis, and the unit is maintained in accordance with professional and regulatory standards and the philosophy and goals of Hoag.
  • Perform other duties as assigned.


Education, Training, and Experience:



  • Formal education from an accredited university possessing at minimum a bachelor’s degree or 3 years management experience in an outpatient facility or private physician practice.


  • N/A


Skills or Other Qualifications:



  • Proven ability to determine key business issues and develop appropriate actions from a multidisciplinary perspective.
  • Ability to lead professionals, influence collaboration, and conduct and interpret quantitative/qualitative analysis, as well as proven leadership skills in project management, consulting, and strong communication skills.
  • Ability to write detailed policies, procedures, and reports required to comply with DNV, CDPH, Federal and State of California Standards
  • Skilled change agent with sensitivity to interpersonal, group dynamic, organizational, political, and perceptual issues associated with change.
  • Focused self-starter taking initiative in everyday responsibilities as well as special projects.
  • Excellent critical thinking, interpersonal, and communication skills.
  • Must have experience in computer word processing (Word, Excel, PowerPoint, Access)



  • Experience using Sleep Software


Position Reports to Vice President of Clinical Institutes.

Position Supervises: Supervisor, Front and Back Office Staff, LVN matrixed with RN Manager

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Oncology, Clinic, Gastroenterology, Law, Consulting, Healthcare, Legal, Technology

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