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Date: Feb 7, 2018

Location: Newport Beach, CA, US

Company: Hoag Memorial Hospital Presbyterian

Job Description:

The HR Data & Workforce Analyst supports the Manager HR Data and Workforce Analytics and the department/organization for all data needs and software systems used in the department. This position assists with coordinating: testing of all upgrades and new enhancements; maintaining security profiles, analyzing and recommending of features for implementation that will meet the business needs of the department and organization; analyzing system upgrade features; providing business analysis for risks and benefits of upgrade; ensures integration of systems within HR; develops reports as needed; creates dashboard for HR benchmark data; and acts as a resource for end users.  Primary HR systems include but are not limited to: Lawson HRIS, document management, performance management, learning management, employee health,  case management, unemployment, tuition reimbursement, and application tracking systems. Also responsible for designing and implementing interface files for various systems


Essential Functions


  • Collaborates with key stakeholders, end users and other members of the department/organization ensuring systems are utilized to their maximum function.
  • Evaluates requests, requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participates in the timely resolution of these activities.
  • Works together with the key stakeholders to provide system solutions that support and enhance the integration of HR systems and meet the business needs of the organization.
  • Assures the Human Resources needs support the goals and objectives of the customer as
  • Responsible for the security auditing of systems ensuring the integrity of confidential employee data.
  • Troubleshoots and resolves application errors and other system issues.
  • Identifies system enhancement requests and works with the team to communicate them to the end user.
  • Coordinates all  upgrades for SaSS HR systems.
  • Performs testing for all system upgrades/enhancements.
  • Designs and builds reports as requested.
  • Provides training on systems for internal HR users.
  • Participates as a team member in various projects and contributes to the overall goal/objects for the team/project. May leads small to medium-sized projects.
  • Position may require travel between various Hoag locations and its affiliates and/or for training.
  • Position may require working outside of normal business hours including evenings and weekends primarily for the purpose of system upgrades or downtimes.
  • Responsible for addressing a high volume of system-related activities in a timely fashion while consistently maintaining a high level of quality and customer satisfaction.
  • Understands data flow to/from other systems and works with the IT team to help resolve data integration issues.
  • Assists with data collection for organizational initiatives including Magnet annual report and re-designation applications,  Fortune 100 application, HR vacancy and turnover benchmark reports, reports for Legal and Accounting, etc.
  • Performs other duties as assigned.


Education, Training and Experience



Application Analyst I:

Experience with HR related systems and data.



Application Analyst II:

In addition to the above:

Minimum of 2 years’ experience with at least one major HRIS applications. 

Able to function independently on assigned application functions or tasks.


Preferred:  Bachelor’s Degree in Computer Science, two (2) or more years experience working in a HRIS environment preferably in a healthcare setting human resources environment. Knowledge of clinical and other organizational roles in healthcare.


Skills or Other Qualifications


Required: Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills; critical thinking skills; able to work in a team environment.

Proficient with Microsoft office tools, including Word, Excel, PowerPoint and Visio; ability to mange oneself and complete projects on time.


Preferred: Crystal Report Writing and Crystal Enterprise


License and Certifications


Required:  N/A

Preferred:  N/A

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Database, HR, Computer Science, Data Analyst, Business Analyst, Technology, Human Resources, Data

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