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Date: Dec 27, 2018

Location: Newport Beach, CA, US

Company: Hoag Memorial Hospital Presbyterian

Job Description:

Are you highly-skilled in food services and well versed in the processes and procedures that support a busy hospital kitchen environment? Do you thrive on providing valuable sustenance to hungry patients on the mend, and medical staff on assignment? Is food service your passion, and are you attentive to the needs of those you serve? If you said yes, keep reading – we may have the perfect opportunity for you.


As Food Server II (FSII) for Hoag Memorial Hospital, Newport Beach, you will be responsible for collaborating with Hoag kitchen staff to give medical teams and patients the nourishment they need to heal and be healed. Being a Hoag Food Server means working with and cleaning food service equipment, maintaining sanitary conditions to exceed Health Department standards, and caring for your customers with prompt service and a winning smile. You’ll be an important part of what helps Hoag support the patients who depend on us.


Inside Hoag Food Services

Food Server II's at Hoag are responsible for handling every aspect of food preparation and service in a host of settings; ranging from our busy hospital cafeteria, to catering events, and meals delivered directly to our patient’s rooms. Customer service is crucial – not just for the patients and staff you will serve, but also in working with vendors, managers, and other support staff.

Your primary duties will be to prepare, portion, serve, and transport food to service areas, catering, busing dishes, storing and issuing supplies, and cashiering. Work assignments may include the dish room, retail areas, production or catering performing tasks such as general clean-up, dish washing, tray-line, and trash removal. You may also be called upon to travel between various Hoag locations and affiliates.


Other duties may include:

  • Preventing food waste, and properly maintaining and sanitizing equipment and work areas.
  • Maintaining informed communication by utilizing all forms of technology Hoag offers including email, the Hoag intranet, posted communication, etc.
  • Practicing sanitary food handling techniques and maintaining safe, cleanly conditions in storage areas according to established policy and procedure.
  • Using only equipment in which competency has been achieved.
  • Applying Lock Out/Tag Out system to equipment, and reporting “near misses”, potential dangerous situations, and actual errors to supervisors.
  • Adhering to daily, weekly, monthly schedule for cleaning equipment.
  • Adhering to Health Department, Title 22, and JCAHO standards, e.g. labeling and dating all foods, storing raw meat and poultry on bottom shelf and never over cooked product, or food/product stored on floor.
  • Setting up catering tables, event room, or site location and serving customers by replenishing foods, beverages, and supplies and clearing dirty dishes and utensils throughout the event.
  • Maintaining cafeteria stations, ensuring they are stocked with required foods and with appropriate signage and merchandising materials.
  • Reviewing menus and inventory to plan food issues and distributing food supplies daily to cooks, kitchen area, and cafeteria.
  • Being attentive to customers and giving prompt, courteous service.
  • Keeping supervisor informed when problems may interfere with work being completed or customer issues.
  • Responding appropriately to inquiries and complaints from customers.


Hoag employees consistently maintain a high standard of professional communication, appearance and conduct. They’re driven to excel and they’re deeply passionate about their work. To that end, we’ll expect you to participate in our continuous quality improvement process and maintain a working knowledge of departmental and hospital standards, policies and procedures.


We’re keen on following safety measures and infection control protocols, paying close attention to details, and having intimate knowledge of the populations we serve.


Hoag is the Place to Be

We believe that when you join Hoag, you become part of a family. We’re deeply committed to giving back to those who help us serve our community, making your ongoing growth and development as a nurse our priority. In addition to Pay for Performance salary increases, and sponsored training opportunities, Hoag employees enjoy:

  • Annual performance incentives
  • Safe Harbor bonuses
  • Competitive 401 (k) program with matching contributions
  • Generous Paid Time Off (PTO)
  • Nursing Scholarships
  • Tuition Reimbursement
  • Nursing Clinical Ladder Program
  • On-site childcare at our Newport Beach location
  • Excellent Medical, Dental and Vision coverage
  • On-site Wellness Centers at our Irvine and Newport Beach campuses that include discounted services for massage therapy, acupuncture, mediation and mindfulness, yoga, Pilates and fitness coaches


We look for passion, an ownership mentality, and out-of-the box thinking. If this is you and Hoag sounds like home, please apply. A member our Talent Acquisition Team will contact you if they want to know more.



  • Ability to speak, read and follow verbal directions in English.
  • Capability to work well with a team and perform a variety of tasks under supervision.



  • Previous customer and/or food service experience.
  • Ability to perform simple calculations by hand or with use of a calculator.
  • Ability to delegate duties and maintain efficient standards of operation.
  • Servsafe® certification.


There’s no Place Like Hoag

Recently, Hoag was recognized as the highest ranked hospital in Orange County in a 2018-2019 U.S. News & World Report. The organization was also ranked the #4 hospital in the Los Angeles Metro Area and the #8 hospital in California.

We’re an industry leader at the cornerstone of exceptional patient care – but we can’t do it without you.

To learn more about us and see our culture in action, check out this video on YouTube.



  • Job ID #: 46843
  • Type: Per Diem
  • Shift: 2nd



Join the conversation and follow us on Twitter, Instagram and LinkedIn @hoagcareers.

Hoag is an equal opportunity employer.



Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Social Media, Recruiting, Marketing, Human Resources

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