DIRECTOR OF OPERATIONS, CARDIAC SURGERY PROGRAMS (RN)

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Date: Dec 8, 2018

Location: Newport Beach, CA, US

Company: Hoag Memorial Hospital Presbyterian

Job Description:

Are you interested in taking on a leadership role within one of the 50 Top Cardiovascular Hospitals in the nation?  Does leading a highly skilled Heart & Vascular Team and coordinating a vast array of resources to deliver quality care and exceptional patient outcomes motivate you? If you said yes, keep reading – we may have the perfect opportunity for you.

 

As Director of Cardiac Surgery Programs, you will be responsible for the overall fiscal performance of the identified service components, including budget, marketing, and program development. Your role as Director of Cardiac Surgery Programs requires that you work with the Medical Directors of the clinical programs, and Cardiothoracic Surgery to develop and execute the strategic plan to improve clinical and service quality and increase market share. Being a Director of Cardiac Surgery Programs means providing leadership, planning, support, and coordination to facilitate programs and services. Working with physicians, hospital leaders, and staff, you will enhance and substantially improve each service, and thus the overall Heart and Vascular Institute.

 

 

Inside the Jeffrey M. Carlton Heart & Vascular Institute

The Jeffrey M. Carlton Heart and Vascular Institute is one of the preeminent cardiovascular centers on the West Coast and has achieved international and national accreditation for many of its programs, including but not limited to The Heart Valve Center, Structural Heart, Aortic, Advanced Heart Failure, Cardiac Surgery, and Cardiac Rehabilitation programs.

 

Hoag’s expert cardiovascular team includes highly trained cardiologists, cardiovascular surgeons and other specialists who work closely to diagnose and treat vascular disease, as well as other heart-related conditions. Together, this multidisciplinary team provides streamlined access to a full array of advanced cardiovascular care tailored to the individual. The Society of Thoracic Surgeons ranked Hoag’s Cardiovascular Surgery Program in the highest category for quality and successful outcomes, achieved by only 10 percent of hospitals nationwide.

 

Hoag’s physicians are actively involved in progressive research and clinical trials enabling greater access to advanced cardiovascular care. Each year, the cardiovascular surgery team at Hoag Heart Valve Center repairs more heart valves than 90 percent of all cardiac programs in the nation. Being a high-volume cardiac surgery center enables the cardiovascular team at Hoag to achieve a technical skill level not all facilities can match.

 

Duties as Director may include:

  • Developing, planning, and implementing HVI’s objectives, goals and business strategies to profitably build revenue system-wide.
  • Aligning Institute activities with the Organization's long-term strategy.
  • Monitoring and evaluating HVI’s performance and recommending and executing appropriate changes in plans to achieve optimal results. 
  • Assessing technology, reimbursement issues, market dynamics, and developing a three-year business plan for the Institute.
  • Strategically organizing, prioritizing, and managing HVI’s initiatives and optimizing resources to effectively ensure that the needs of patients are met in a cost-effective way.
  • In collaboration with Marketing and Corporate Communications, developing and executing the one-year/three-year business plans, overseeing performance targets to achieve the expected results, and contributing to the success of HVI’s goals/outcomes.
  • Identifying new services and program opportunities on an Organization-wide level to create profitable revenue, market share growth, and benefit the communities we serve.
  • Developing, building, and maintaining collaborative relationships with physicians and Organizational management.  Managing relationships with physicians to find new sources of programs/services revenue and for consulting with physicians on business opportunities, and practice growth and development.
  • Collaborating with physicians, Organization administration, Marketing, and Corporate Communications to develop, execute and monitor key initiatives/strategies, enhance growth/referral opportunities, and enhance HVI’s programs.
  • Analyzing and interpreting results to lead to fact-based segment and Cardiac development decisions.  Using information and research-based tools to better understand the implications of market change and competition, and tracking the system-wide Institute key performance indicators.
  • Being accountable for the development, implementation, and monitoring of budgets (expense, assets, production, projects).
  • Developing and administering policies and procedures to accomplish department-specific and Organizational initiatives.
  • Clinical Care: Ensure that quality patient care is delivered to all patients on a 24-hour basis, and the unit is maintained by professional and regulatory standards and the philosophy and goals of Hoag.
  • Perform other duties as assigned.

 

Hoag employees consistently maintain a high standard of professional communication, appearance, and conduct. They’re driven to excel, and they’re deeply passionate about their work. To that end, we’ll expect you to participate in our continuous quality improvement process and maintain a working knowledge of departmental and hospital standards, policies and procedures.

 

We’re keen on following safety measures and infection control protocols, being attentive to details, and having intimate knowledge of the populations we serve.

 

Hoag is the Place to Be

We believe that when you join Hoag, you become part of a family. We’re deeply committed to giving back to those who help us serve our community, making your ongoing growth and development as a nurse our priority. In addition to Pay for Performance salary increases, and sponsored training opportunities, Hoag employees enjoy:

  • Annual performance incentives
  • Safe Harbor bonuses
  • Competitive 401 (k) program with matching contributions
  • Generous Paid Time Off (PTO)
  • Nursing Scholarships
  • Tuition Reimbursement
  • Nursing Clinical Ladder Program
  • On-site childcare at our Newport Beach location
  • Excellent Medical, Dental and Vision coverage
  • On-site Wellness Centers at our Irvine and Newport Beach campuses that include discounted services for massage therapy, acupuncture, meditation and mindfulness, yoga, Pilates and fitness coaches

 

We look for passion, an ownership mentality, and out-of-the-box thinking. If this is you and Hoag sounds like home, please apply. A member our Talent Acquisition Team will contact you if they want to know more.

 

Required

  • Licensure in Registered Nursing and in good standing (CA Licensure will be required).
  • Bachelors of Science in Nursing (BSN).
  • Minimum 5 Years program management experience, preferably within an acute healthcare environment.
  • Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills; able to work in a team environment. 
  • Proven excellent customer service skills, including the ability to progressively probe, analyze, identify root causes of problems, provide practical solutions, and negotiate resolutions.
  • Solid computer technical skills required, including proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, Visio).
  • Ability to make independent business decisions, considering both the impact to client satisfaction and financial results.

 

Preferred

  • Masters degree in Health Care Administration or related health-care field.
  •  Program management and business development experience in Cardiac Clinical programs, preferably within an acute healthcare environment.

 

There’s no Place Like Hoag

Recently, Hoag was recognized as the highest ranked hospital in Orange County in a 2018-2019 U.S. News & World Report. The organization was also ranked the #4 hospital in the Los Angeles Metro Area and the #8 hospital in California. The Association for Healthcare Philanthropy recognized 52 U.S. and Canadian nonprofit organizations as high-performing fundraisers in the North American healthcare industry for fiscal year 2015. Forty of 52 were U.S. hospital systems.

 

We’re an industry leader at the cornerstone of exceptional patient care – but we can’t do it without you.

 

To learn more about Hoag’s Heart & Vascular Institute and see our culture in action, check out this video!

 

Information

  • Job ID #: 46975
  • Type: Full-Time
  • Shift: 1st
  •  

Hoag is an equal opportunity employer.

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Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Operations Manager, Manager, Program Manager, Consulting, Operations, Management, Technology

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