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CLINICAL NURSE NAVIGATOR II - ONCOLOGY ADMINISTRATION

Department:  Allied Health
Status:  Full Time
Shift:  1st

The Clinical Nurse Navigator I and II (navigator) is a registered nurse responsible for the coordination of care across the continuum for patients with complex, integration-sensitive diagnoses. The navigator may coordinate care from the time of diagnosis through the end of life. Educates patient and family/significant other on the hospital experience including preadmission and post-discharge planning; implements, coordinates, monitors and evaluates care options, services, and resources. Links patient/family to appropriate resources as needed.

 

Essential Functions:

 

Clinical Coordination of Patient Care:

  • Improves patient access to care by navigating through identified barriers.
  • Enhances patient experience through coordination of care across the continuum (MD office to acute experience to chronic care management and survivorship follow-up).
  • Links patient to appropriate settings or services to promote speed and efficacy of care, e.g., improve the timeliness of diagnostic tests.
  • Assesses psychosocial needs, including emotional and situational support of the patient/family, and appropriately coordinates resources to manage.
  • Actively participates in consensus planning with the interdisciplinary care management team to assist in formulating the plan of care and providing information for an informed decision.
  • Under the direction of the physician/team, uses evidence-based best practices in the development of pathways, protocols, and quality metrics for use in the clinical delivery of care and the education of staff.
  • Under the direction of the physician/health care provider (HCP), implements chronic care management care plan to assure the optimal quality of life outcomes.
  • Using Evidenced-Based Practice implements chronic care management care plans to assure the optimal quality of life outcomes.

 

Patient Education:

  • Assists patient/family in understanding their diagnosis, treatment options, and resources available.
  • Assist with the design and of educational programs and tools for patients, families, and groups.
  • In collaboration with HCP, improves prevention and early detection efforts by participating in community education forums and screenings.
  • Educates eligible patients about appropriate clinical research studies
  • Designs and evaluates innovative educational programs and tools for patients, families, and groups.

 

Staff Education:

  • Assist with the education of staff members utilizing standardized protocols in consensus with national guidelines.
  • Collaborates with the multidisciplinary team to provide education to family/caregivers to enhance the patient experience and to promote optimal outcomes.
  • Functions as an expert clinician and mentor for staff.
  • Educates staff members by developing standardized protocols in consensus with national guidelines.
  • Collaborates with the multidisciplinary team to provide education to family/caregivers to enhance the patient experience and to promote optimal outcomes

 

Quality

  • Assist the health care team in quality metrics, by gathering data.
  • Assist along with the health care team in tracking data, outcomes and supporting strategic and performance improvement activities.
  • Actively participates in clinical trials by assisting the clinical research team to identify patients who meet clinical trial criteria.
  • Accountable for identifying quality metrics, gathering data, and analyzing outcomes; make PDCA improvements as needed.
  • Uses LEAN principles to streamline care across the continuum, being mindful of cost and quality outcomes.
  • Monitors program performance against Hoag and nationally recognized benchmark metrics and suggests changes for improvement.
  • Monitors local and national trends to assure high-quality care and outcomes.
  • Uses LEAN principles to streamline care across the continuum, being mindful of cost and quality outcomes.
  • Works with staff and others to collect data, track outcomes, and support strategic and performance improvement activities.
  • Actively participates in clinical trials by integrating with the clinical research team to appropriately identify patients who meet clinical trial criteria.

 

Community & Physician Outreach:

  • Manages transitions inpatient care through effective coordination and communication with HCP and their office staff.
  • Leads support groups and monitors outcomes, e.g., patient satisfaction, patient compliance with the treatment regimen, and loyalty.
  • Educates referring HCP and facilities on available services.
  • Disseminates program outcomes to the community; identifies grant opportunities to offset program costs

 

Perform other duties as assigned. 

 

Education, Training, and Experience:

 

Required:

  • Current Registered nursing license to practice in the state of California.
  • Minimum of 5 years in nursing. Minimum of 3 years in the area of specialty.

In addition to the above, the Clinical Nurse Navigator II must have one of the following:

  • Masters degree in nursing (MSN) in a related specialty
  • CNS
  • Nurse Practitioner

 

Preferred:

  • Prior Oncology navigator experience

 

Skills or Other Qualifications:

 

Required:

  • Demonstrates effective communication, interpersonal skills, organizational ability, time management, knowledge of proper body mechanics, safety measures and infection control, ability to follow instructions, complies with regulatory guidelines and rules, positive, can-do, pro-active attitude.
  • Current experience in the cancer arena or hospital-based care.
  • Familiar with community resources and hospital processes, structure, and function.
  • Strong knowledge of body systems and physiology.
  • Detail-oriented, strong documentation skills, clinically astute. Comfortable with technology and innovation.
  • In addition to the above functions, the clinical nurse navigator II performs these additional functions.

 

Preferred:

  • Must have critical thinking skills, be able to problem-solve independently, work well in a team environment
  • Strong written and verbal communication skills.
  • Competent in Microsoft Office, keyboard a minimum of 45 WPM.
  • Current use or recent past use of an electronic charting method/EMR.
  • Prior experience as a case manager, navigator, or health educator.

 

License and Certifications:

 

Required:

  • Current California license as a registered nurse, in good standing.
  • Current BLS prior to employment.

In addition to the above, if following the CNS or NP path, must have a current California license in good standing to practice as a CNS or NP. 

 

Preferred:

  • Active Oncology Nursing Certification in area of specialty.

 


Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Oncology, Clinic, Physiology, Nursing, Law, Healthcare, Legal

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