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Department:  Information Technology
Status:  Full Time
Shift:  1st

Primary Duties and Responsibilities

The Sr. Business Process Analyst analyzes a spectrum of moderately complex, to complex, business problems to be solved with automated systems. Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Analyzes business and user needs, prepares detailed specifications from which applications are implemented. Revises existing system logic as necessary. Evaluates and supports developing system processes and procedures. Writes and maintains specifications. Produces technical writing in support of Hoag’s IT Policies and Procedures. Prepares time and cost estimates for projects.

The Sr. Business Process Analyst leads small to medium sized projects, following the Hoag IT Project Management Methodology, that coordinate the overall analysis, user requirements, hardware/software requirements, and functional requirements to deliver a service based on customer specifications. Will track project metrics to include schedule, budget, scope, issues, and risks. Guides and advises less-experienced systems analyst personnel.


Education and Experience

  • BA in Business, Health Care or IT or related field (or equivalent work experience)
  • Minimum of 5 years of Business Analysis
  • Technical writing experience within a project environment documenting small to medium sized experience with the workflows of one or more assigned business or clinical functional areas
  • Requires the ability to produce technical writing in support of Hoag’s IT Policies and Procedures
  • Exposure to ITIL, CMMI, PMI preferred
  • Masters or PhD degree preferred


License Required

  • Current CA driver’s license for local travel


Certifications Preferred

  • IIBA Certification
  • HIPPA HITRUST and HITECH Certification
  • Candidate for Project Management Professional Certification



Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Business Process, Business Analyst, Technical Writer, Project Manager, Management, Research, Technology

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