AMBULATORY CARE ASSISTANT II - 1206d NEUROSCIENCE SPEC CLINIC

Salary Range: $21.8400 - $33.5900 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

Primary Duties and Responsibilities

The Ambulatory Care Assistant (ACA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients, physicians, referring physicians, non- licensed and licensed staff in the Clinic. The ACA assists with non-clinical tasks required to ensure smooth patient access and flow including scheduling patients for follow up office visits, imaging and lab work, preparation of appropriate chart elements, and escorting patient to room and collecting vital signs and patient information. May perform blood draw with phlebotomy certification. Assists physician with tasks such as removing bandages, collection of samples not requiring sterile procedures, and other non-sterile tasks. Stocks and organizes exam rooms and assists with storage of medical supplies. This position also handles the pre-authorization process and acts as a liaison between the providers and patient. The ACA works collaboratively with clinical staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The ACA provides updates to the clinic staff and patients on timing ensuring patient flow. Performs other duties as assigned. Willing to travel to different worksites. 

Education and Experience

Required: 

• High school graduate or equivalent
• Graduate of a Medical Assistant Program OR equivalent medical back-office experience as defined below.
• Minimum 2 years in healthcare related field and minimum one year of previous experience within an acute healthcare system environment
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Basic knowledge of medical terminology
   

Preferred: 

• Associate or Bachelors’ degree 
• Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
• Qualified bilingual or multilingual candidates

Certifications Required

• Current BLS - Basic Life Support (AHA)

Certifications Preferred:

• Medical Assistant Certification
• May only perform blood draws by meeting and maintaining State of California Certified Phlebotomy Technician I (CPTI) Certification

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.