AMBULATORY CARE ASSISTANT - 1206d DIGESTIVE HEALTH CLINIC

Salary Range: $20.8200 - $32.0300 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.

The Ambulatory Care Assistant (ACA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients, physicians, referring physicians, and non-licensed and licensed staff in the Clinic.

• The ACA assists with non-clinical tasks required to ensure smooth patient access and flow including scheduling patients for follow-up office visits, imaging and lab work, preparation of appropriate chart elements, escorting patients to rooms, and collecting vital signs and patient information.
• May perform blood draw with phlebotomy certification.
• Assists physician with tasks such as removing bandages, collection of samples not requiring sterile procedures, and other non-sterile tasks.
• Stocks and organizes exam rooms and assists with the storage of medical supplies.
• This position also handles the pre-authorization process and acts as a liaison between the providers and the patient.
• The ACA works collaboratively with clinical staff to ensure all proper records are received and all appropriate testing is completed prior to the appointment/surgery date.
• The ACA provides updates to the clinic staff and patients on timing ensuring patient flow.
• Performs other duties as assigned.

Education and Experience

Required:

• High school graduate or equivalent
• One plus years in the healthcare field and a minimum of one year of previous experience within an acute healthcare system environment
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Basic knowledge of medical terminology

Preferred:

• One to two years Associate or bachelor’s degree in a healthcare-related field
• Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
• Qualified bilingual or multilingual candidates

Certifications Required

• Current BLS Certification

Certifications Preferred

• May only perform blood draws by meeting and maintaining State of California Certified Phlebotomy Technician I (CPTI) Certification

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.