Share this Job
Apply now »


Department:  Allied Health
Status:  Full Time
Shift:  1st

Primary Duties and Responsibilities

The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow including scheduling patients which can include follow up office visits, imaging and lab work, preparation of appropriate chart elements. The responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.

The lead coaches, counsels, and/or assists with progressive disciplinary process as needed in a timely manner according to policy to correct deficiencies/improve performance. Coordinates/participates in the interview and selection process of new Back Office Assistant team members. Ensures smooth back office operations, enabling smooth process for all patients and visitors. Responsible for monitoring patient flow. Performs other duties as assigned.


Education and Experience


  • High school graduate or equivalent; Graduate of Medical Assistant program or equivalent work experience
  • Three plus years in healthcare-related field and minimum of Three years previous experience within an acute healthcare system environment
  • Intermediate keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word and Excel
  • Knowledge of medical terminology



  • Associate or Bachelors’ degree in healthcare-related field
  • Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
  • Qualified bilingual or multilingual candidates


Certifications Required

  • Current BLS Certification


Certifications Preferred

  • Medical Assistant Certification
  • CPR certification required or willing to obtain within 30 days of hire
  • Current Limited Phlebotomy Certification

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Urgent Care, Medical Assistant, EMR, Medical Lab, Phlebotomy, Healthcare

Apply now »