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Department:  Allied Health
Status:  Full Time
Shift:  1st

Primary Duties and Responsibilities

The Medical Assistant III (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow including scheduling patients which can include follow up office visits, imaging and lab work, preparation of appropriate chart elements. The responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.


Education and Experience


  • High school graduate or equivalent
  • Graduate of a Medical Assistant Program or equivalent medical back-office experience
  • Ability to anticipate provider needs/ critical thinking skills that come from experience

For HMG/OCW Primary Care to Advance to Level III

  • HMG: Must have 8 years experience in Primary Care.
  • HMG Specialty:  Must have 4 years experience in the same specialty area.
  • Must meet and maintain current State of California Certified Phlebotomy Technician I (CPTI) certification for those who work in licensed space


Certifications Required

  • Current BLS Certification


Certifications Preferred

  • Medical Assistant Certification
  • CPR certification required or willing to obtain within 30 days of hire
  • Current Limited Phlebotomy Certification

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Medical Assistant, Medical Lab, Phlebotomy, Medical, Pediatric, Healthcare

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